Frequently Asked Questions

You can place an order by selecting your items, adding them to your cart, and proceeding to checkout where you'll enter your shipping and payment details. Look for the 'Checkout' button to finalise your purchase

Once your order ships, you'll receive an email with a tracking number. Use this number on the courier's website to track your shipment. If you have not received a tracking number, please contact us at support@gripgripuk.com.

You can reach our customer support by emailing support@gripgripuk.com, we're always happy to help regardless of the query!

At gripgrip, your satisfaction is our top priority, but if you need to return your order for any reason, simply contact us, and we'll be happy to assist you. Please ensure that your return is made within 30 days of receiving your order and that the item is in original condition, unworn, unaltered, unwashed, and must have all tags and original packaging attached. ​ gripgrip does not warrant its products against normal wear and tear or damage due to not following care instructions. ​ Shipping and handling charges are not refundable. ​ Return Procedure Please submit return requests to: support@gripgripuk.com once your return has been approved, we'll email you on how to send the merchandise back. Shipping fees for the return will be your responsibility. Please note that gripgrip can't be held liable for any items lost in transit. ​ Refunds Refunds will be processed in the original form of payment within 7 to 14 days from which gripgrip receives the return. you'll be notified by email when this transaction has taken place. please note that your banking institution may require additional days to process and post this transaction to your account. Exchanges ​ Sorry, but exchanges are not available at this time.

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Please contact our sales team at support@gripgripuk.com for more information and to discuss your needs.